Shipping policy

Merchandise shipping and handling is fulfilled by a 3rd party based in the USA. Domestic and international rates vary. Any issues, contact us:
contact@thomston.com

Please note that the 3rd party will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.